Ordering Monty’s Larder should be as simple and flexible as possible.
Order whenever you like with no subscription required or choose regular deliveries and we’ll make sure your dog’s favourite meals arrive automatically.
One-off or regular deliveries You’re always in control.
Is there a minimum order value?
Yes. £25.00
When do you deliver?
We deliver across most of the UK every Tuesday Wednesday Thursday Friday, Saturday and Sunday.
You will be able to choose from the available delivery dates when you place your order.
When do I need to place my order?
Orders should normally be placed at least two days before your chosen delivery date.
Available delivery dates will be shown when you order so you can choose the date that suits you best.
You can also order ahead and select a future delivery date.
How will I know when my order is arriving?
Once you’ve placed your order, we’ll send you an email confirming everything.
Before delivery, you’ll receive tracking information and, on the morning your order is due, you’ll receive an estimated one-hour delivery window.
You’ll also be able to follow the progress of your delivery using the tracking information provided.
Do I need to be at home for my delivery?
No.
Your Monty’s meals are carefully packed in insulated temperature-controlled packaging, so you don’t need to wait at home for your delivery.
When you get home, simply place your meals in the freezer.
Even if the meals have partially or fully thawed during their journey, they’re perfectly fine to freeze when they arrive.
Do I have to set up a subscription?
No.
You can order Monty’s whenever you like with no subscription required.
Choose a one-off order whenever it suits you, or set up regular deliveries for added convenience.
The choice is always yours.
Why choose regular deliveries?
Regular deliveries mean there’s one less thing to remember and you never run out of Monty’s.
Choose your dog’s favourite meals, select how frequently you’d like them delivered and we’ll take care of the rest.
If your plans change, you can pause, skip, reschedule or cancel.
Simple, convenient and completely flexible.
How often can I have regular deliveries?
You can choose to have your Monty’s order delivered every 2, 4 or 8 weeks.
Choose the frequency that works best for you and your dog, and change it whenever you need to.
Can I change the meals in my regular order?
Yes.
You can add or remove meals and change your selection through your online account before your next order is prepared.
Will you remind me before my next regular delivery?
Yes.
We’ll send you an email before your next scheduled delivery, giving you time to make any changes to your order if you need to.
How do I set up regular deliveries?
Simply use Create Your Plan to tell us about your dog, choose their meals and select how frequently you’d like your order delivered.
If you’d rather talk to someone, call the Monty’s Larder Care Team on 01747 859911 and we’ll be happy to help you set everything up.
Can I pause, skip or cancel regular deliveries?
Absolutely. You’re never locked in.
You can pause, skip, reschedule or cancel your regular deliveries through your online account.
You can also call the Monty’s Larder Care Team on 01747 859911 or email info@montyslarder.co.uk.
Changes need to be made at least 24 hours before your next order is due to be processed.
Can I change my delivery address?
Yes.
You can change your delivery details through your online account before your next order is prepared.
If you need help, call the Monty’s Larder Care Team on 01747 859911.
How do I pay?
You can pay securely using most major credit and debit cards.
Can I use a discount code?
If you have a valid Monty’s Larder discount code, simply enter it at checkout and your discount will be applied to eligible orders.
Can I use a Monty’s Larder eGift Card?
Yes. Monty’s Larder eGift Cards can be used towards eligible orders.
Does Refer A Friend apply to regular deliveries?
Yes. Our Refer A Friend offer can be used on eligible orders.
Please see the current Refer A Friend offer for details and terms.
Need a hand?
Whether you’d like help placing an order, choosing meals, changing a regular delivery or working out how much Monty’s your dog needs, our Monty’s Larder Care Team is here to help.
Call us on 01747 859911 or email info@montyslarder.co.uk.
Proper food backed by good advice.