Contact Us

Our lines are open from:

If you would like to talk to us about our meals, feeding your dog, choosing the right portions, or placing an order, our Monty’s Larder Care Team is here to help.

Call us on 01747 859911 or email info@montyslarder.co.uk and we will be only too pleased to help.

Our phone lines are open:

Monday to Friday 9.00 a.m. till 5.30 p.m.
Saturday 9.00 a.m. till 1.00 p.m.
Closed on Sunday.

Your Delivery

Once you have placed your order we’ll send you an email confirming everything.

Your Monty’s meals are frozen before leaving us carefully packed in insulated packaging and dispatched for next-day delivery.

The day before your delivery DPD will send you a text or email confirming that your order is on its way together with your tracking details.

On the morning of delivery you will receive an estimated one-hour delivery window and you’ll be able to follow the progress of your order.

You can get an update on your delivery time by simply going to the DPD website at https://track.dpd.co.uk/ and entering your shipment (consignment) number. You can also download the DPD app from the App Store.

You don’t need to be at home to receive your delivery..

If your meals have partially or fully thawed during their journey that’s perfectly normal Simply place them in your freezer when you get home.

If there is ever a problem with your order or delivery call the Monty’s Larder Care Team on 01747 859911 and we will be happy to help.